Hi, I'm Jay!

I'm a Seattle-based Product Designer who loves designing things that make people's lives easier!

My journey

👩🏻‍⚕️ I started college at 16, wanting to be a pediatrician.
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🧠 I discovered that my strengths in creativity, problem solving, empathy, and craft aligned better with the design major.
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🎓 I was in the University of Washington School of Design from 2017-2020, specializing in Industrial Design, and more specifically, health/wellness-based products.
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🚗 I interned at Uber during my undergrad and eventually became a Product Designer at a healthcare/fintech start-up called Lively.
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👋 I left my role at Lively in November 2023.

💳 I joined Visa as a Sr. UX Designer in March 2024!

My collaborative approach

Treat your teammates like you would treat your users 👂 💬 🤝

Communicate, actively listen, and assume best intent when collaborating. We are all trying to build great things together!

Great design solutions are a balancing act ⚖️

As designers, we have to advocate for our users first and foremost. However, true success lies at the intersection of desirability, viability, and feasibility, which is why I value fostering strong relationships and trust with cross-functional partners.

Defend using data, persuade using empathy 👆📊

Persuade others with user data but don't alienate others in order to be right. Data should be a tool to help the team align, not to shut others' ideas out.

What drives me in my design career

Simplifying complex and tedious experiences (such as healthcare data and finances!) 🤯 → 😄
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Bettering the healthcare and education industries, and being able to make people's lives easier and more delightful! 🏥🎓😄
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Fostering positive and inclusive work environments 🤍 🏢