Hi, I'm Jay!
I'm a Seattle-based Product Designer who loves designing things that make people's lives easier!
👩🏻⚕️ I started college at 16, wanting to be a pediatrician.
🧠 I discovered that my strengths in creativity, problem solving, empathy, and craft aligned better with the design major.
🎓 I was in the University of Washington School of Design from 2017-2020, specializing in Industrial Design, and more specifically, health/wellness-based products.
🚗 I interned at Uber during my undergrad and eventually became a Product Designer at a healthcare/fintech start-up called Lively.
👋 I left my role at Lively in November 2023.
✨ I will join Visa as a Sr. UX Designer in March 2024!
My collaborative approach
👂 💬 🤝
Treat your teammates like you would treat your users
Communicate, actively listen, and assume best intent when collaborating.
We are all trying to build great things together!
Great design solutions are a balancing act
As designers, we have to advocate for our users first and foremost. However, true success lies at the intersection of desirability, viability, and feasibility, which is why I value fostering strong relationships and trust with cross-functional partners.
Defend using data, persuade using empathy
Persuade others with user data but don't alienate others in order to be right. Data should be a tool to help the team align, not to shut others' ideas out.
What drives me in my design career
🤯 → 😄
Simplifying complex and tedious experiences (such as healthcare data and finances!)
Bettering the healthcare and education industries, and being able to make people's lives easier and more delightful!
Fostering positive and inclusive work environments
What I do in my free time
I paint pet portraits. You can commission one from me here.
I play a traditional Chinese instrument called the Guzheng.
I love playing badminton! I also photographed and designed for the UW Badminton Club for 5+ years!
I seek out excellent boba shops everywhere I go (and bring my coworkers along too! 😛)