Jay Ma headshot

Hi, I'm Jay!

I love design, badminton, and bunnies.

My design superpowers

Documenting design details thoroughly

I meticulously track meeting notes, decisions, and design annotations, keeping tickets up to date to ensure transparency, alignment, and accountability within the team.

Executing quickly without sacrificing quality

I design with scalability in mind, leveraging Figma Auto Layout and established design systems to iterate and deliver high-quality designs/prototypes efficiently.

Designing inclusive, accessible experiences

From color contrast and typography to screen reader compatibility and keyboard navigation, I create experiences that are usable and meaningful for all users.

My collaborative approach

Treat your teammates like you would treat your users

Communicate, actively listen, and assume best intent when collaborating. We are all trying to build great things together!

Great design solutions are a balancing act

As designers, we have to advocate for our users first and foremost. However, true teamwork and success lies at the intersection of desirability, viability, and feasibility.

Defend using data, persuade using empathy

Persuade others with user data but don't alienate others in order to be right. Data should be a tool to help the team align, not to shut others' ideas out.

What drives me in my design career

Bringing clarity and accessibility to complex, high-stakes experiences across healthcare, finance, and education
Mentoring emerging designers with Possible and IxDA, inspired by the mentors who helped shape my career
Creating inclusive team environments, including founding Visa’s Badminton Club and organizing a weekly boba walk group :)

When I'm not designing, you'll probably find me...

A crocheted badminton bird

knitting or crocheting

Jay holding a soft serve with a slight smile

grabbing a sweet treat (usually boba)